T
Thando
1 reviews | Active since Apr 2024
27 Aug 2025, 13:55
Rhirhandzu is rude.
Rhirhandzu was the worst, no patience and cut me off without saying a word. Slow to respond and quick to rudely cut off the conversation. I don't want her to ever assist me again.
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Replies (1)
Oneplan Insurance's replyOfficial
27 Aug 2025, 14:09Dear Thando,
Thank you for bringing this matter to our attention.
We sincerely apologise for any inconvenience or confusion you may have experienced. Please be assured that we take all client feedback seriously and are committed to upholding the highest standards of service.
We will investigate the matter internally to ensure it is addressed appropriately.
In the meantime we will contact you shortly and assist further.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We sincerely apologise for any inconvenience or confusion you may have experienced. Please be assured that we take all client feedback seriously and are committed to upholding the highest standards of service.
We will investigate the matter internally to ensure it is addressed appropriately.
In the meantime we will contact you shortly and assist further.
Kind regards,
Oneplan.
Oneplan Insurance's reply27 Aug 2025, 14:09
Official
Dear Thando,
Thank you for bringing this matter to our attention.
We sincerely apologise for any inconvenience or confusion you may have experienced. Please be assured that we take all client feedback seriously and are committed to upholding the highest standards of service.
We will investigate the matter internally to ensure it is addressed appropriately.
In the meantime we will contact you shortly and assist further.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We sincerely apologise for any inconvenience or confusion you may have experienced. Please be assured that we take all client feedback seriously and are committed to upholding the highest standards of service.
We will investigate the matter internally to ensure it is addressed appropriately.
In the meantime we will contact you shortly and assist further.
Kind regards,
Oneplan.