PM
Pariksha M

1 reviews | Active since Oct 2024

03 Oct 2024, 08:41

Review of OnePlan Pet Insurance

My cat had a blocked bladder and had to be admitted to hospital. I received very efficient service from Elaine Roets at OnePlan which made the entire process easier. Elaine was also very supportive and caring. Great customer service from OnePlan.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Oct 2024, 09:35
Official
Hi Pariksha,

Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Elaine and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Hiccup.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
        
Kind Regards,
Oneplan