A
Ananth
1 reviews | Active since Jan 2024
05 Jan 2024, 13:47
Response tym is too ...
Response tym is too long,tried phoning also does nt go through.
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Replies (1)
Oneplan Insurance's replyOfficial
05 Jan 2024, 14:23Good day Ananth,
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner. Please rest assured that this matter will be investigated, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We have acknowledged your query and we have escalated the matter to the relevant department, one of our consultants will be in contact with you.
Once again we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner. Please rest assured that this matter will be investigated, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We have acknowledged your query and we have escalated the matter to the relevant department, one of our consultants will be in contact with you.
Once again we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Oneplan Insurance's reply05 Jan 2024, 14:23
Official
Good day Ananth,
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner. Please rest assured that this matter will be investigated, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We have acknowledged your query and we have escalated the matter to the relevant department, one of our consultants will be in contact with you.
Once again we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner. Please rest assured that this matter will be investigated, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We have acknowledged your query and we have escalated the matter to the relevant department, one of our consultants will be in contact with you.
Once again we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan