NS
Nolene S
1 reviews | Active since Jun 2012
22 Jun 2022, 09:08
Response good but ca...
Response good but can only submit one claim at a time
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
22 Jun 2022, 10:30Hi Nolene,
Thank you for taking time to compliment the team. Our clients are important to us and we hope to provide them with the best service possible.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered. Should you wish to load funds for another day-to-day claim, we would require for the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds on to your Onecard.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Thank you for taking time to compliment the team. Our clients are important to us and we hope to provide them with the best service possible.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered. Should you wish to load funds for another day-to-day claim, we would require for the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds on to your Onecard.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan Insurance's reply22 Jun 2022, 10:30
Official
Hi Nolene,
Thank you for taking time to compliment the team. Our clients are important to us and we hope to provide them with the best service possible.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered. Should you wish to load funds for another day-to-day claim, we would require for the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds on to your Onecard.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Thank you for taking time to compliment the team. Our clients are important to us and we hope to provide them with the best service possible.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered. Should you wish to load funds for another day-to-day claim, we would require for the previous claims to be concluded before loading any further claims. The reason for this is for auditing purposes on our side and to prevent ***** as funds are loaded within 60 seconds on to your Onecard.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan