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Nicole R
1 reviews | Active since May 2019
17 Feb 2021, 16:28
RENEE ***LEY - WORTH MORE THAN 5 STARS!
I called to speak to a consultant at One Plan Health Insurance and RENEE ***LEY assisted me. Not only am I extremely grateful to Renee for listening to my query, and actually went beyond what was expected to get an answer to me and took my details as Renee wanted to investigate further for me, which is unheard of today. Thank you Renee for your help, your kindness and for listening to my valid concerns and actually showing true concern and a want to find the answers I need. You are worth more than 5 stars!
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Oneplan Insurance's replyOfficial
17 Feb 2021, 17:04Hi Nicole,
We love that Renee made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply17 Feb 2021, 17:04
Official
Hi Nicole,
We love that Renee made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan