1 reviews | Active since Sept 2013
Refused a ***
This company sucks. I have been paying my monthly deductions without fail and have contributed way over k10. I have only claimed once and when I tried for the second time today I was very disappointed. I was simply told that there was no receipt for my previous claim, therefore they can't load any money for me until they get the receipt. Even though it reflects on their side that that I did swipe at the GP. After uploading the receipt i was told to wait 48hrs and yet my wife is gravely sick. What kind of **************** is this . You can't release just R350 when I pay over R2000 every month. You people are just committing ***** . Anyone considering joining Oneplan , i advise you not to because you will just throw your money in the drain . Their service sucks I am cancelling. They are just a bunch of thieving (****heads)
We're sad to hear that you feel this way and do apologize for what has transpired.
Kindly note that for auditing purposes, we do require detailed invoices to be submitted after funds has been utilized in order to have the claim finalized so further claims may be entertained.
An email has been sent to you in this regard; please refer to your emails.
Kind regards
The Oneplan Team
We're sad to hear that you feel this way and do apologize for what has transpired.
Kindly note that for auditing purposes, we do require detailed invoices to be submitted after funds has been utilized in order to have the claim finalized so further claims may be entertained.
An email has been sent to you in this regard; please refer to your emails.
Kind regards
The Oneplan Team
(You asked for a receipt from me and I sent it to you) I hope the population sees you for the ***** you are and take their business somewhere else ...you are such an *********** bunch of losers.
(You asked for a receipt from me and I sent it to you) I hope the population sees you for the ***** you are and take their business somewhere else ...you are such an *********** bunch of losers.
We are truly sorry for the inconvenience which has been caused due to this.
Please note that we're still awaiting response in regards to the email sent; Please refer to your email.
Kind regards
The Oneplan Team
We are truly sorry for the inconvenience which has been caused due to this.
Please note that we're still awaiting response in regards to the email sent; Please refer to your email.
Kind regards
The Oneplan Team