AK
ANTON K

1 reviews | Active since Jun 2014

05 Oct 2015, 18:19

Refuse to pay medicine

To whom it may concern,<br> One Plan.<br> <br> Your Service is of utmost poorest I had ever seen.<br> <br> First you gave me the wrong Pin. I spend a Hundred Rand on Phone Calls to get my Medicine and you only offered to Pay 5% I ended up paying Cash for the whole Script.<br> <br> I Quote to say that I asked if I should get a Heart attack when speaking to your Agent due to not receiving my Medication the Agent said yes. That is utter appalling.<br> <br> Paying R1600 a Month and get 5% for Medicine is like *****ing.<br> <br> I will and going to take legal action.<br> <br> You Lure People in with False pretences by Adverti*****t and Premiums' as low as R265,00 and once you have them paying there are 1000 Clauses why you do not want to Pay.<br> <br> The Reason you take out insurance is when you need it most is when in trouble. The Plan I took was One of the Highest paid Plans and I have not used one Cent from inception Date till 8 Month's later you had practically ****** R1600 = 8 = Total R12,800 of my very hard earned Money.<br> <br> I could of Banked it and pay my script ten times over. This is Theft i am going Viral with this.<br> Please never use OnePlan

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply06 Oct 2015, 14:58
Official
Hello anton12345,

Thank you for bringing the above to our attention.

Please note that I have tried contacting you to no avail.

Kindly note that I have emailed you to inform me on a suitable time to contact you as this will allow me to assist you with your query.

Trust you find the above in order.

Kind Regards
Thaneshree Konar
Oneplan Customer Care