Refund of Debit Order

<p>I cancelled my policy with Oneplan end of November and gave notice for December being the last month. I received an confirmation of cancellation as well. However in January Oneplan debited my account again . This seems to be a pattern with them as i notice many reviews on Hellopeter with the same complaint. To me this is ********** and requires some legal action of which i am considering. This entire company seems very doubtful and suspicious in the manner that they conduct business. To debit someones account with no authority tantamounts to fruad. I was promised a refud as the system had an error (an excuse I certainly dont believe) but to date no refund has come through. Sad and pathetic bunch of **********. </p>