Refreshing Customer Service
I'm no longer with One Plan, however the manner in which my account was handled irrespective of me terminating my medical insurance with One Plan, was very professional.
I dealt with Renee C when my account got handed over to Nu Debt for my optometrist fee. It’s been ongoing for the past year. However Renee has been patient, compassionate and extremely professional throughout the entire process.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
30 Nov 2020, 09:55Hi Kamiz
Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,Oneplan
Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,Oneplan
Oneplan Insurance's reply30 Nov 2020, 09:55
Official
Hi Kamiz
Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,Oneplan
Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,Oneplan