L
Lewis
1 reviews | Active since Apr 2026
29 Apr 2026, 16:36
Refilwe Ntsia was helpful, supportive, friendly and fast
Refilwe Ntsia was helpful, supportive, friendly and fast.She even called me to confirm that my claim was received and my account updated. I was most impressed
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Replies (1)
Oneplan Insurance's replyOfficial
29 Apr 2026, 17:27Hi Lewis,
Thank you so much for your wonderful feedback! We’re delighted to hear that Refilwe was helpful, supportive, friendly, and efficient, and that she took the extra step to confirm receipt of your claim and update your account. Your kind words and appreciation truly mean a lot to us, and we’ll be sure to share them with her.
Kind regards,
Oneplan.
Thank you so much for your wonderful feedback! We’re delighted to hear that Refilwe was helpful, supportive, friendly, and efficient, and that she took the extra step to confirm receipt of your claim and update your account. Your kind words and appreciation truly mean a lot to us, and we’ll be sure to share them with her.
Kind regards,
Oneplan.
Oneplan Insurance's reply29 Apr 2026, 17:27
Official
Hi Lewis,
Thank you so much for your wonderful feedback! We’re delighted to hear that Refilwe was helpful, supportive, friendly, and efficient, and that she took the extra step to confirm receipt of your claim and update your account. Your kind words and appreciation truly mean a lot to us, and we’ll be sure to share them with her.
Kind regards,
Oneplan.
Thank you so much for your wonderful feedback! We’re delighted to hear that Refilwe was helpful, supportive, friendly, and efficient, and that she took the extra step to confirm receipt of your claim and update your account. Your kind words and appreciation truly mean a lot to us, and we’ll be sure to share them with her.
Kind regards,
Oneplan.