E
Erin

1 reviews | Active since Feb 2026

19 Feb 2026, 06:07

Refilwe Ntsia from Oneplan is an absolute angel

Refilwe Ntsia from Oneplan is an absolute angel. She has helped me so much with my refund request and has ensured that I am updated every step of the way. She has gone out of her way to ensure that my needs are met and that I am satisfied. Definitely the best person to speak to should you have any claim related issues.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Feb 2026, 07:26
Official
Hi Erin, 

Thank you for your kind feedback about Refilwe. At Oneplan, we’re committed to providing caring, transparent support throughout every claim, and it’s wonderful to hear that Refilwe kept you informed and ensured your needs were met. 

Your appreciation will be shared with her and the team. It means a great deal to us. 

Kind regards, 
Oneplan.