BM
Boitumelo M
1 reviews | Active since Dec 2012
02 Dec 2024, 10:05
Rediculous
These *******s took my money when I canceled within 4 days of cooling off period... I'm so annoyed... I'll give 48hours before I take this legally... Poor Customer service
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Oneplan Insurance's replyOfficial
02 Dec 2024, 14:01Dear Boitumelo,
Thank you for taking the time to bring this to our attention.
Thank you for taking the time to bring this to our attention.
Customer service is our number one priority, please rest assured that this matter will be investigated and any refunds that are due to you will be processed accordingly.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Kind Regards,
Oneplan
Oneplan Insurance's reply02 Dec 2024, 14:01
Official
Dear Boitumelo,
Thank you for taking the time to bring this to our attention.
Thank you for taking the time to bring this to our attention.
Customer service is our number one priority, please rest assured that this matter will be investigated and any refunds that are due to you will be processed accordingly.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Kind Regards,
Oneplan