TR
Trishana R

1 reviews | Active since Jan 2023

21 Feb 2025, 10:46

Recently chatted with Thembakazi Mbalane from OnePlan regarding my Pet Insurance

Recently chatted with Thembakazi Mbalane from OnePlan regarding my Pet Insurance. She was efficient and very informative. This is the second chat that I had this week. The first chat didn’t yield the results required and I did not receive much help. Thembakazi answered all my questions and provided everything needed to resolve my query. One of the better agents I’ve dealt with from OnePlan.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Feb 2025, 10:51
Official
Hi Trishana, 

Thank you for sharing your experience! We're thrilled to hear that Thembakazi provided you with the support you needed and resolved your query efficiently. It's always great to know that our team members are able to deliver the level of service we aim for. We'll be sure to pass along your kind words to Thembakazi. 

We truly appreciate your continued trust in Oneplan! 

Kind regards, 
Oneplan.