BS
Belins S
1 reviews | Active since Jan 2025
21 Apr 2026, 15:34
Really not great
Really not great. I was din the lack of communication when I needed speedy feedback. It did not work for me
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Replies (1)
Oneplan Insurance's replyOfficial
21 Apr 2026, 15:49Dear Belins,
Thank you for sharing your experience with us. We’re genuinely sorry to hear that the lack of communication and delayed feedback did not meet your expectations, especially when you needed timely support. We understand how frustrating that can be, and we regret that our service did not work for you when it mattered most.
Your feedback is important to us and will be taken seriously, as it helps us identify where we need to improve our communication and response times. Our intention is always to provide reliable, prompt assistance, and we’re sorry that this was not your experience.
Thank you for taking the time to let us know how you feel. We will escalate this to the relevant department for further investigation and to be addressed.
Kind regards,
Oneplan.
Thank you for sharing your experience with us. We’re genuinely sorry to hear that the lack of communication and delayed feedback did not meet your expectations, especially when you needed timely support. We understand how frustrating that can be, and we regret that our service did not work for you when it mattered most.
Your feedback is important to us and will be taken seriously, as it helps us identify where we need to improve our communication and response times. Our intention is always to provide reliable, prompt assistance, and we’re sorry that this was not your experience.
Thank you for taking the time to let us know how you feel. We will escalate this to the relevant department for further investigation and to be addressed.
Kind regards,
Oneplan.
Oneplan Insurance's reply21 Apr 2026, 15:49
Official
Dear Belins,
Thank you for sharing your experience with us. We’re genuinely sorry to hear that the lack of communication and delayed feedback did not meet your expectations, especially when you needed timely support. We understand how frustrating that can be, and we regret that our service did not work for you when it mattered most.
Your feedback is important to us and will be taken seriously, as it helps us identify where we need to improve our communication and response times. Our intention is always to provide reliable, prompt assistance, and we’re sorry that this was not your experience.
Thank you for taking the time to let us know how you feel. We will escalate this to the relevant department for further investigation and to be addressed.
Kind regards,
Oneplan.
Thank you for sharing your experience with us. We’re genuinely sorry to hear that the lack of communication and delayed feedback did not meet your expectations, especially when you needed timely support. We understand how frustrating that can be, and we regret that our service did not work for you when it mattered most.
Your feedback is important to us and will be taken seriously, as it helps us identify where we need to improve our communication and response times. Our intention is always to provide reliable, prompt assistance, and we’re sorry that this was not your experience.
Thank you for taking the time to let us know how you feel. We will escalate this to the relevant department for further investigation and to be addressed.
Kind regards,
Oneplan.