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Owen L

1 reviews | Active since Jan 2010

03 Jan 2024, 08:04

Quick and efficient assistance once I spoke to Rutendo Adelaide who immediately gave me the information I required

Quick and efficient assistance once I spoke to Rutendo Adelaide who immediately gave me the information I required. Before that, however, I was rep**** to by a bot and it didn't read correctly what I wanted. It took 3 hours for it to reply to me and then it was completely wrong.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Jan 2024, 09:37
Official
Hi Owen,

Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced with our Whatsapp service and we are pleased to hear that besides the situation, you are happy with the service provided by Rutendo. We will be sure to recognize her efforts.
  
Thank you for being a part of the Oneplan Family. 
         
Kind Regards,
Oneplan