JW
John W

1 reviews | Active since Dec 2016

16 Mar 2021, 10:59

Prompt and Efficient Service

I called One Plans call centre and my call was answered by Susan Mnisi. She was very polite, knowledgeable and put up with all my questions. She explained everything in detail and then immediately sent me my application form. So so far great service, but with insurers its the service with claims that count.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Mar 2021, 12:06
Official
Hi John,

Thank you for sharing your service experience with us and for complimenting Susan on her excellent customer service. We strive to achieve this on every single interaction, and we are pleased to hear that you are happy with the service provided.
Welcome to the Oneplan family, we are glad to have Dolce part of our fur-family.
  
We look forward to a long and fruitful relationship. 
  
Kind Regards,
Oneplan