Problem solved but n...
Problem solved but not without difficulty... Communication could of been better as I sent an enquiry yesterday and only got a response today
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Oneplan Insurance's replyOfficial
19 Jan 2024, 10:46Good day Verona,
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner and we have noted your concerns mentioned in the above escalation to improve our service. We are pleased to hear that despite the circumstances the team has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner and we have noted your concerns mentioned in the above escalation to improve our service. We are pleased to hear that despite the circumstances the team has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply19 Jan 2024, 10:46
Official
Good day Verona,
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner and we have noted your concerns mentioned in the above escalation to improve our service. We are pleased to hear that despite the circumstances the team has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner and we have noted your concerns mentioned in the above escalation to improve our service. We are pleased to hear that despite the circumstances the team has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan