Problem after Problem

I have had nothing but problem after problem. I wouldn't even give Oneplan a 1 star if I could. They are so quick to call you 5 times a day to ask for money even though the money had been paid two weeks back and I received proof from Oneplan thanking me for my payment. Yet I got call after call after call. Even though you tell the call agents the exact date I paid and I have received a notification stating that they received my payment yet I still got called multiple times a day. Then they froze my policy... I had to eventually send emails with the proof that they themselves sent me!!

However.....when Oneplan owes you money, there are always issues. Basic instructions cannot be adhered to. When asking them to refund to my BANK ACCOUNT (even put it in bold) they still refunded the money to my Oneplan card. The invoice had been paid from my pocket, hence the money needed to be refunded to my bank account. But they are too *********** to follow basic instruction.

I'm honestly tired of fighting over and over again. There is always an issue. Even though you are a paying customer, they give you the worst service. It is always up to you to fight with them to correct their mistakes.