sR
sashyn R
1 reviews | Active since Nov 2010
04 Feb 2015, 13:37
Price increase and expired card
I received an email stating that my premium is going up . . . again. I definitely do not think the amount being paid is in par with the benefits I receive.This is absurd really.Anyway,I suck it up with no complaints and pay the ridiculous amount.<br> Yesterday I needed to take my wife to the doctor and try to load funds but I get an error saying that the card is expired so I had to pay cash.Why do I need a policy if I have to pay cash?<br> Please resolve as a matter of urgency.
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Oneplan Insurance's replyOfficial
04 Feb 2015, 14:36Hello SashX,
Thank you for bringing the above to our attention.
As per our telelphonic discussion, I trust that your query has been resolved.
A temp card will be delivered to you today for your convinience until the original card arrives.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Thank you for bringing the above to our attention.
As per our telelphonic discussion, I trust that your query has been resolved.
A temp card will be delivered to you today for your convinience until the original card arrives.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Oneplan Insurance's reply04 Feb 2015, 14:36
Official
Hello SashX,
Thank you for bringing the above to our attention.
As per our telelphonic discussion, I trust that your query has been resolved.
A temp card will be delivered to you today for your convinience until the original card arrives.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Thank you for bringing the above to our attention.
As per our telelphonic discussion, I trust that your query has been resolved.
A temp card will be delivered to you today for your convinience until the original card arrives.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry