1 reviews | Active since Apr 2014
Premium Price
Kindly advise why my premium for the professional plan is R693? I received an sms stating that my premium would be R589. <br> <br> I went through my documentation & I see the consultant stated that I had kidney stones, which is not true as I clearly stated to her that I had an operation over 12 years ago where I had to have a cyst removed from my liver. I never had kidney stones, I am stating this as I think that might be the reason for an increased premium. <br> <br> <br> Can you please be so kind as to clarify this premium for my & clearly state what went into the underwriting. I honestly can not at the moment afford that much of a premium, as I did not budget for it. If this can't be rectified for me, than can you please be so kind as to cancel my contract and refund me my money. <br> <br> Thank you.<br> <br>
Thank you for bringing the above to our attention.
We have reviewed your policy and are happy to inform you that your new premium remains at the original quoted premium of R589.00
Your updated policy schedule has been sent to your nominated email address.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Customer Care Department
Thank you for bringing the above to our attention.
We have reviewed your policy and are happy to inform you that your new premium remains at the original quoted premium of R589.00
Your updated policy schedule has been sent to your nominated email address.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Customer Care Department
