Pregnant and Desparate- Worst dicision ever...

I went to the GP Practitioner on the 27th February 2015, The Dr did not have the speed Point, i withdrew money from the Standard bank account as per thier instruction and paid cash, i had a referral letter from the GP to the Gynaecologist which i then sent to one plan, One plan advised that they rejecting until i can provide them with the Proof of payment made at the GP.I went to the GP and collected the invoice for my consultation, i sent the same to the Insurance on the 31/03/2015, to date i still do not know the progress of the claim nor the consultant dealing with my claim.I am 22 weeks Pregnant, i paid the Gynaecologist cash from my own Pocket and the Insurance keep sending me letters that i owe them R325 because my claim is still rejected,No one has ever called me or responded to any of my emails.Every time i call i speak to different people who tells me \they busy with the claim