BC
Brandon Comer-Crook

1 reviews | Active since Apr 2017

17 Aug 2021, 17:16

Pre authorization

My call with Brave Nyirenda was professional and to the point. All the information I needed was given and my questions answered leaving me very satisfied and at ease. Brave went over and above the expected levels of politeness required from call centers adding a genuine sense of empathy and care during our call. Thanks Brave.

0
Replies (3)
Oneplan Insurance
Oneplan Insurance's reply17 Aug 2021, 20:37
Official
Hi Brandon,

We love that Brave made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that Brave assisted you professionally and with compassion in your time of need and we will be sure to recognize his efforts. 
Our well wishes are with you and we would like to wish you a speedy recovery.

Thank you for choosing Oneplan for your insurance needs. 
   
Kind Regards,
Oneplan 
BC
Brandon Comer-Crook's update17 Aug 2021, 20:49
Reviewer Update
Thanks OnePlan and Brave.
Oneplan Insurance
Oneplan Insurance's reply17 Aug 2021, 21:00
Official
Only a pleasure (:

Have a lovely evening.

Kind Regards,
Oneplan