BM
Bobo M

1 reviews | Active since Jan 2017

03 Sept 2019, 06:44

Poor service

Good day. I. Requested for my policy to. Be canceled last week. I only received an email saying it will be canceled in 24-48 hours then nothing after. Please check if it is done and when I'm I receiving my refund???

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Sept 2019, 10:38
Official
Good day Bobo, 

Please accept our sincerest apologies for what has transpired. 

Kindly note that your policy has been cancelled and a refund has been processed. There is a 7-14 day turn around time regarding bank refunds. 

Kind regards
The Oneplan Team