Poor Service
I have been paying premiums but have no cover for my pet. I have contacted the company to request matter to be resolved but 3 weeks later the matter has still not been escalated.
Hi Dimitris,
We’re truly sorry to hear about your experience with us and for any inconvenience caused by this.
Kindly allow us some time to look into your policy and we will revert back to you shortly.
Regards,
The Oneplan Team
Hi Dimitris,
We’re truly sorry to hear about your experience with us and for any inconvenience caused by this.
Kindly allow us some time to look into your policy and we will revert back to you shortly.
Regards,
The Oneplan Team
Hi Dimitris,
I do believe that one of our managers has contacted you in this regard and she is currently working on the matter. We will contact you once it has been resolved.
Thank you for your patience.
Regards,
The Oneplan Team
Hi Dimitris,
I do believe that one of our managers has contacted you in this regard and she is currently working on the matter. We will contact you once it has been resolved.
Thank you for your patience.
Regards,
The Oneplan Team