Poor service

Item: Oneplan Insurance
Rating: 1

Yesterday I spoke to a guy called Njabulo Dlamini, he couldn't change start date of my cover for yesterday or today, I spent 30min on phone with him placing me on hold, he promised to call me back with waived joining fee from his manage, but till today, no call nothing. This is my first cover and I am already disappointed with his service!!!!

Helpful (0)

Replies (1)

Oneplan Insurance's replyOfficial

26 Apr 2018, 11:38

Hi Sechaba,

We are sorry to hear about your experience with us and for any inconvenience caused by this.

Kindly allow us some time to look into this and we will revert back to you shortly.

Regards,

The Oneplan Team

Oneplan Insurance's reply26 Apr 2018, 11:38

Official

Hi Sechaba,

We are sorry to hear about your experience with us and for any inconvenience caused by this.

Kindly allow us some time to look into this and we will revert back to you shortly.

Regards,

The Oneplan Team