HP
Hashil P
1 reviews | Active since Jun 2023
13 Jun 2023, 23:30
polite service well ...
polite service well after working hours; less one star because I was often confused of the process and whether I was talking to a bot or person
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Replies (1)
Oneplan Insurance's replyOfficial
14 Jun 2023, 08:32Hi Hashil,
Thank you for sharing your service experience with us and complimenting the team. We believe in providing the best service to our clients and we apologize for any confusion that may have been caused.
Kindly note that should you experience any issues on our Whatsapp platform, we have alternative options for clients to utilize. You may send a "call me back" request directly from the Oneplan App and one of our friendly consultants will be in contact with the client, you could also contact our Customer Service Team at *** or an email can be sent to *** and one of our friendly consultants will be able to assist you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and complimenting the team. We believe in providing the best service to our clients and we apologize for any confusion that may have been caused.
Kindly note that should you experience any issues on our Whatsapp platform, we have alternative options for clients to utilize. You may send a "call me back" request directly from the Oneplan App and one of our friendly consultants will be in contact with the client, you could also contact our Customer Service Team at *** or an email can be sent to *** and one of our friendly consultants will be able to assist you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply14 Jun 2023, 08:32
Official
Hi Hashil,
Thank you for sharing your service experience with us and complimenting the team. We believe in providing the best service to our clients and we apologize for any confusion that may have been caused.
Kindly note that should you experience any issues on our Whatsapp platform, we have alternative options for clients to utilize. You may send a "call me back" request directly from the Oneplan App and one of our friendly consultants will be in contact with the client, you could also contact our Customer Service Team at *** or an email can be sent to *** and one of our friendly consultants will be able to assist you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and complimenting the team. We believe in providing the best service to our clients and we apologize for any confusion that may have been caused.
Kindly note that should you experience any issues on our Whatsapp platform, we have alternative options for clients to utilize. You may send a "call me back" request directly from the Oneplan App and one of our friendly consultants will be in contact with the client, you could also contact our Customer Service Team at *** or an email can be sent to *** and one of our friendly consultants will be able to assist you.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan