AK
Anila K
1 reviews | Active since Aug 2022
17 Nov 2025, 17:43
Please remove all my...
Please remove all my positive comments and 5 star ratings for One Plan I was totally wrong They are the worst experience EVER
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Oneplan Insurance's replyOfficial
17 Nov 2025, 18:03Dear Anila,
Thank you for taking the time to bring this matter to our attention.
We regret the circumstances under which your correspondence reached us and sincerely apologise for any inconvenience caused. Please be assured that we take all customer feedback seriously, as it enables us to continuously improve our service delivery and processes to better meet our clients’ expectations.
We acknowledge receipt of your complaint and will be in contact with you to discuss your experience and get a better understanding so that we may address your concerns and assist further.
We look forward to resolving the matter at hand.
Kind regards,
Oneplan.
Thank you for taking the time to bring this matter to our attention.
We regret the circumstances under which your correspondence reached us and sincerely apologise for any inconvenience caused. Please be assured that we take all customer feedback seriously, as it enables us to continuously improve our service delivery and processes to better meet our clients’ expectations.
We acknowledge receipt of your complaint and will be in contact with you to discuss your experience and get a better understanding so that we may address your concerns and assist further.
We look forward to resolving the matter at hand.
Kind regards,
Oneplan.
Oneplan Insurance's reply17 Nov 2025, 18:03
Official
Dear Anila,
Thank you for taking the time to bring this matter to our attention.
We regret the circumstances under which your correspondence reached us and sincerely apologise for any inconvenience caused. Please be assured that we take all customer feedback seriously, as it enables us to continuously improve our service delivery and processes to better meet our clients’ expectations.
We acknowledge receipt of your complaint and will be in contact with you to discuss your experience and get a better understanding so that we may address your concerns and assist further.
We look forward to resolving the matter at hand.
Kind regards,
Oneplan.
Thank you for taking the time to bring this matter to our attention.
We regret the circumstances under which your correspondence reached us and sincerely apologise for any inconvenience caused. Please be assured that we take all customer feedback seriously, as it enables us to continuously improve our service delivery and processes to better meet our clients’ expectations.
We acknowledge receipt of your complaint and will be in contact with you to discuss your experience and get a better understanding so that we may address your concerns and assist further.
We look forward to resolving the matter at hand.
Kind regards,
Oneplan.