KW
Keenan W
1 reviews | Active since Feb 2020
30 Jan 2025, 11:37
Please don't take ou...
Please don't take out the oneplan medical cover as it will stress you out as they really don't know what they doing
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Oneplan Insurance's replyOfficial
30 Jan 2025, 12:39Dear Keenan,
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed.
Thank you for taking our call to discuss the matter. As per our conversation, please provide the detailed invoice for the Dentistry claim to be reviewed. Once the invoice is received on our end, our claims department will review and provide feedback with the status of the claim.
You may reach us on WhatsApp at ***, call us on ***, or send an email to *** or *** with your policy number in the subject line.
Once again, we apologize for any inconvenience caused and we hope that to restore your experience with our services.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed.
Thank you for taking our call to discuss the matter. As per our conversation, please provide the detailed invoice for the Dentistry claim to be reviewed. Once the invoice is received on our end, our claims department will review and provide feedback with the status of the claim.
You may reach us on WhatsApp at ***, call us on ***, or send an email to *** or *** with your policy number in the subject line.
Once again, we apologize for any inconvenience caused and we hope that to restore your experience with our services.
Kind Regards,
Oneplan
Oneplan Insurance's reply30 Jan 2025, 12:39
Official
Dear Keenan,
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed.
Thank you for taking our call to discuss the matter. As per our conversation, please provide the detailed invoice for the Dentistry claim to be reviewed. Once the invoice is received on our end, our claims department will review and provide feedback with the status of the claim.
You may reach us on WhatsApp at ***, call us on ***, or send an email to *** or *** with your policy number in the subject line.
Once again, we apologize for any inconvenience caused and we hope that to restore your experience with our services.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department to be addressed.
Thank you for taking our call to discuss the matter. As per our conversation, please provide the detailed invoice for the Dentistry claim to be reviewed. Once the invoice is received on our end, our claims department will review and provide feedback with the status of the claim.
You may reach us on WhatsApp at ***, call us on ***, or send an email to *** or *** with your policy number in the subject line.
Once again, we apologize for any inconvenience caused and we hope that to restore your experience with our services.
Kind Regards,
Oneplan