KA
Karin A

1 reviews | Active since Sept 2024

11 Sept 2024, 16:41

Phoned in for information - dog was run over by vehicle

Phoned in for information - dog was run over by vehicle. The immediately eft an amount for the Vet over to my OnePlan card so that the Vet can be paid for consultation. Amazing awesome service without any exchange of policy numbers, Id numbers whatsoever. My cell is linked to my policy and just by sending a whatsapp, the process was activated.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Sept 2024, 17:01
Official
Hi Karin,

Thank you for taking the time to post this wonderful compliment on the service you received from the team. 

We are so sorry to hear about the events that have occurred with your fur-baby, and we hope Mira has a speedy recovery.  Our clients and fur-babies are our number one priority, we are delighted to know that you found an insurer that exceeds your expectations and that you're happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
 
Kind Regards,
Oneplan