BM
Boitumelo M

1 reviews | Active since Dec 2017

22 Jan 2023, 14:40

Phiwe Fhumba assisted in getting me signed up

Phiwe Fhumba assisted in getting me signed up. He called me at the precise time I requested him to call me back. He was helpful in answering all my questions. I had read reviews on Hello Peter before signing up and he gave me basically really great advice. I received an SMS about a debit on a Sunday afternoon which had incorrect details and upon sending a request for detail updates, I was swiftly assisted by Ntokozo Sokamisa - it’s Sunday and she still assisted me without any problems. Thank you for a brilliant team Oneplan - we don’t see enough of this on a Sunday afternoon in SA ❤️

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Jan 2023, 17:28
Official
Hi Boitumelo,

Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We're thrilled that you've found an insurer who exceeds your expectations and we're so proud of the team for assisting you in a wonderful manner, we will be sure to recognize their efforts. 

Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.

Kind Regards,
Oneplan