MG
Mr G

1 reviews | Active since Dec 2024

02 Dec 2024, 19:53

Pet medical aid

I have tested them 3 months after waiting period and they keep to they end of the medical aid. From the medical saving and casualty payment was recieved within a minute of the claim

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Dec 2024, 08:25
Official
Hi Mr N Govender,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies. Our clients and fur-babies are important to us and we aim to provide them with the best service possible. 

Kindly note that our product is a Health Insurance product. Our products are marketed and disclosed that we cover up to certain cover limits as the cover is not unlimited and waiting periods will be applicable. Detailed information on the benefits, cover limits, and waiting periods is listed on your policy documents. Once the waiting period has been served you will be able to enjoy cover. 

Should you need further assistance, please feel free to contact us on our WhatsApp platform at ***. Our agents are always on standby and ready to help. Alternatively, you may send a call-me-back request via the Oneplan App, and one of our friendly consultants will contact you. 

Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
    
Kind Regards,
Oneplan