SP
Sumaya P

1 reviews | Active since Oct 2021

29 Oct 2021, 12:37

Pet Insurance review - Krystal Munsami

This was my first experience taking out a pet insurance for my fur-baby, and from the moment that I answered the call Krystal Munsami made me feel comfortable and reassured me every step of the way that my fur-baby will be taken care off. She proved to me that the company is much more than just an insurance company they actually care about the well-being of the animals they insure. She answered all relevant questions and even the ones I didn’t ask, she passionately and coherently provided me with all the information I needed which gave me the push to join the OnePlan Pet Insurance family. Thank you for your professional service and your advice throughout our interaction.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Oct 2021, 13:44
Official
Hi Sumaya,

Your 5-star rating on the service received from Krystal is highly valued. Our clients and fur-babies are important to us and we aim to provide them with the best service possible. We are delighted to hear that you've found an insurer who exceeds your expectations and we're so proud of Krystal for assisting you as nicely as she did as we strive to deliver excellent customer service daily and to be as transparent with our clients as possible so that they have a clear understanding of our offering. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We look forward to a long and fruitful relationship.
  
Kind Regards,
Oneplan