NM
Nadia M

1 reviews | Active since Feb 2020

20 Feb 2020, 08:09

Pet insurance review

Card issued never worked, they kept on loosing claims or finding loopholes not to pay claim, they have waiting period between claim that were never communicated when I signed up. I would not recommend this pet insurance.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Mar 2020, 12:08
Official
Good day Nadia,

We sincerely apologize for the quality of service that you have received from us. 

Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.

We're sad to see you go, but we do hope to have you part of the Oneplan family again. 

Kind regards, 
Oneplan