Pet Insurance Claim processed successfully

My dog broke its leg and had to get an operation to fix it as soon as possible.

Initially there was a delay in the processing of the claim for a few days due to One Plan requiring a final invoice for this claim and the vet being unable to provide a final invoice as they need to perform the procedure accordingly first before a final invoice can be generated.

After a long process of sending emails and telephone calls from myself and the vet Collen Mabaso and the team from the claims dept came on board and got the claim approved so that my dog could receive his operation.

My dog is now out of hospital and doing well. Thank you again Collen for the super service.