MB
Marcelle B

1 reviews | Active since Jul 2021

25 Jul 2021, 21:21

Pet insurace from ONEPLAN

#Chadwin Gregory - OnePlan Pet Insurance @Chadwin Gregory was professional and an amazing listener, showing empathy and a caring heart ♥ thank you for your patiece with me. Just one mayor issue I've experienced, not Mr. Gregory's fault, the telephone line was hectic, unclear and caused great frustration. Very very bad connection. I did not hear what Mr. Gregory was explaining, but thankful that he kept on trying to establish a better connection continuously. I believe and trust we shall enjoy a fruitful relationship. With sincere thanks, Marcelle Barlow

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply25 Jul 2021, 22:40
Official
Hi Marcelle,

Thank you for sharing your positive service experience with us and for letting us know how helpful Chadwin was. Your 5-star rating on the service received is highly valued. We apologize about the inconvenience with the telephone line, however we are pleased to hear that despite the circumstances Chadwin has made such a lasting impression on you. Our clients and fur-babies are our number one priority, and we are delighted to know that we were able to create a memorable experience for you in your time of need. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan