LM
Lieketso M

1 reviews | Active since Mar 2021

28 Nov 2021, 19:50

Pet in hospital insurance claim

Just did my first pet insurance claim. Renee ***ley was, helpful, knowledgeable and compassionate. Now we will see what happens in the rest of the process! Only reason it's not higher is that it's not yet concluded.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Nov 2021, 22:53
Official
Hi Lieketso,

Thank you for sharing your service experience with us and for complimenting Renee on her excellent customer service. Our clients and fur-babies are important to us and we aim to always provide them with the best service possible. Kindly note once we receive all the relevant documentation, your claims for your fur-babies will be processed and assessed accordingly.  We look forward to keeping you impressed for the years to come.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
     
Kind Regards,
Oneplan