RE
Retha E

1 reviews | Active since Jun 2020

12 Oct 2021, 16:01

Pet Claims - Hospitalization

<div>I just want to thank Oneplan Pet Insurance with the friendly and efficient way in which my fur child's hospitalization claim was handled. I sent the completed claim form to Oneplan yesterday and today before 12h00 Heather Webster sent me an email confirming that the claim was finalized and paid to the One card. This is the third time I had to load a hospitalization claim since taking out the pet insurance in February 2015, the claims never took more than 4 days to be finalized and paid. Thanks Heather you guys at Oneplan are awesome. Taking out Oneplan was the best thing I could do for my three Pekingese babies..</div>

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Oct 2021, 17:04
Official
Hi Retha,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We’re delighted that Heather assisted you as nicely as she did and that your claiming experience was as hassle free as it was. Our fur-family is important to us, and we aim to provide them with the best service possible. We look forward to keeping you impressed for the years to come.
Please give our love to Cheeky, Bella and Peke. We hope that Cheeky is having a speedy recovery. 

We are glad to have been with you for the past 6 years and look forward to an even longer and more fruitful relationship. 
  
Kind Regards,
Oneplan