kW
kristy W
1 reviews | Active since Jun 2010
29 Aug 2023, 12:47
Pertunia Sibeko the consultant who assisted me reprocessed all of my claims for this month and even picked up an issue that I was unaware of
Pertunia Sibeko the consultant who assisted me reprocessed all of my claims for this month and even picked up an issue that I was unaware of. She sorted out everything efficiently and effectively and resolved issues I didn’t even know of. This all led to me being refunded for my pets claims, which refunds I thought I received and didn’t! I would highly recommend one plan pet insurance and their team!
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Oneplan Insurance's replyOfficial
29 Aug 2023, 15:21Hi Kirsty,
Thank you for sharing your service experience with us. We’re thrilled to hear that Pertunia assisted you as nicely as she did and that your claiming experience was hassle-free. Our clients and fur-babies are important to us, and we hope to provide them with the best service possible. We are delighted that you have found an insurer that exceeds your expectations and look forward to keeping you impressed for the years to come.
Please give our love to Herbie.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We’re thrilled to hear that Pertunia assisted you as nicely as she did and that your claiming experience was hassle-free. Our clients and fur-babies are important to us, and we hope to provide them with the best service possible. We are delighted that you have found an insurer that exceeds your expectations and look forward to keeping you impressed for the years to come.
Please give our love to Herbie.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply29 Aug 2023, 15:21
Official
Hi Kirsty,
Thank you for sharing your service experience with us. We’re thrilled to hear that Pertunia assisted you as nicely as she did and that your claiming experience was hassle-free. Our clients and fur-babies are important to us, and we hope to provide them with the best service possible. We are delighted that you have found an insurer that exceeds your expectations and look forward to keeping you impressed for the years to come.
Please give our love to Herbie.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We’re thrilled to hear that Pertunia assisted you as nicely as she did and that your claiming experience was hassle-free. Our clients and fur-babies are important to us, and we hope to provide them with the best service possible. We are delighted that you have found an insurer that exceeds your expectations and look forward to keeping you impressed for the years to come.
Please give our love to Herbie.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan