KG
Kylle G

1 reviews | Active since Feb 2020

25 Sept 2024, 13:11

Personalised Service

'Millicent Malandule', is just the most wonderful employee and deserves 5 stars. After some back and forth over SMS, I was able to get assistance from Millicent, who went above and beyond to cater to my time schedule and lack of understanding on the payment system. she was patient and kind enough to wait until I was available, and had my query resolved in less than 10mins and will follow up in a timely manner. Thank you Millecent, we need more employees like you.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply25 Sept 2024, 14:47
Official
Hi Kylle,

Your 5-star rating on the service received from Millicent is highly valued. Thank you for the awesome feedback and we are pleased to hear that Millicent assisted you in your time of need with her excellent customer service, we will be sure to recognize her efforts. Our clients are our number one priority, and we look forward to keeping you impressed for years to come.
  
Thank you for choosing Oneplan for your insurance needs. 
     
Kind Regards,
Oneplan