RI
Rajesh I
1 reviews | Active since Sept 2011
26 Apr 2015, 19:28
People keep away from ONE PLAN MEDICAL INSURANCE
Its been 4 months since I cancel my policy received sms in march stating that R200 will be debit from my account phoned one plan was told to ignore the sms as it was a mistake and it was sent out to all their clients on Saturday 25/04/15 R200 was taken out of my account who authorised one plan to deduct moneys from my account debit order was cancel when I cancelled the policy. I have paid my cancellation fees so pls can I have my *** money back. when I had a policy with you it was a night mare now that I cancelled my policy it still a problem
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Oneplan Insurance's replyOfficial
28 Apr 2015, 08:54Hello Rajeshi,
Thank you for bringing the above to our attention.
As per telephonic conversation, kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department
Thank you for bringing the above to our attention.
As per telephonic conversation, kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department
Oneplan Insurance's reply28 Apr 2015, 08:54
Official
Hello Rajeshi,
Thank you for bringing the above to our attention.
As per telephonic conversation, kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department
Thank you for bringing the above to our attention.
As per telephonic conversation, kindly note that your refund of R200.00 will be processed as soon as the payment clears on our side.
Trust that you will find the above in order and apologies for the inconvenience caused.
Kind Regards,
Ronald Govender
Customer Care Department