1 reviews | Active since Jul 2013
Pay for service not being used
Good day,<br> <br> I am a new member of One, but never received my membership card.<br> <br> One deducted two months premiums from me, and my inception date was on Feb 2nd, 2015.<br> <br> I am needed to see a GP, with a possible specialist but now I cannot do anyone other than sitting with the severe pain in my back. Every time I call into customer care, <br> then someone advise me that they can see that there were a lot of cards ordered and that I will receive an sms from you guys. Weeks have passed and I really don't know what I am going to do.<br> <br> If this is the service which you render to your clients, then I would be forced to cancel with immediate effect.<br> <br> Can someone please resolve this as soon as possible.<br> <br> Regards<br> Schenald Vos<br> Cell: ***<br> Tel: ***<br>
Thank you for bringing the above to our attention.
Please note that we have had a slight delay with the delivery of our cards.
As per our telephonic discussion, we have ordered you a temp card that will be has already gone out for delivery.
We do appologise about the inconvinience caused.
Trust that you will find the above in order
Thank you for bringing the above to our attention.
Please note that we have had a slight delay with the delivery of our cards.
As per our telephonic discussion, we have ordered you a temp card that will be has already gone out for delivery.
We do appologise about the inconvinience caused.
Trust that you will find the above in order