Paul Tiedt's wonderful service

This review is about Paul Tiedt and his amazing customer service. This man here is a gem, how do I know this? Well, first of he's working from home so you know this man has discipline. Not a lot of people can do what he does and then let's get to the part of how well he does it. I was speaking to him about my car insurance policy and as a 21 year old I have no Idea how these things work and he assumed as such and made sure that I receive every little detail I would need to know. He exlplained how your policy goes down instead of up which seems like it should be applicable with all other insurers, but that's not the case. Now I did quite a bit of research to make myself knowledgeable to a point where I know the main differences between the most well known insurers in South Africa and I queried all of the things I saw. This is where I was most impressed by far. This man knows how every other insurer in this country works and he knows their policy so damn well he gave me all of the positive benefits other companies would offer as well as the positive benefits oneplan has to offer.

I asked about the negative things he sees and would like to change if he could and he did so. Honesty to the next level, discipline like Muhammad Ali and knowledgeable like Elon Musk.

Now let's get to his professionalism and patience. As a young adult I have little deep knowledge about insurance and my vehicle is registered on my father's name so this caused a lot of work for him. He had to contact my father which is quite a difficult task might I add. My father is always busy, being a high ranking military official so this process took about a week of calling forwards and backwards between one another. Eventually he even offered to make contact outside standard working hours. Never once losing patience (Somehow) with me shoving him around asking him to call at this time and then this time at this date and it just kept getting worse and finally this morning my father was open for Paul to chat with him. They sorted it out and I am now with oneplan vehicle insurance as well

This man deserves a raise, and I hope it will be a generous one for he has probably brought in a good amount of good clients

To the rest of the oneplan team: You guys are great, and the person responsible for interviewing and employing Paul, I hope he gets you a few A-Class meals for lunch after he receives this raise hehehe

Great job guys. Looking forward to joining the medical aid soon