Patience help me very quickly with a few questions for a first time user

Hi Joanine,

Thank you for sharing your service experience with us and for complimenting Patience on her excellent customer service. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering, and we are pleased to hear that the team was able to assist in this regard. 
  
We look forward to a long and fruitful relationship.
 
Kind Regards,
Oneplan