ZZ
Zonique Z
1 reviews | Active since Feb 2026
06 Feb 2026, 08:44
Pathetic service
Terrible service and service adviser are not helpful at all. Been requesting to speak to a manager 5 times now regarding how their service is but still no call back. But would like to call continuously when I cancelled.
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Oneplan Insurance's replyOfficial
06 Feb 2026, 09:47Dear Zonique,
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint and note your dissatisfaction. Please accept our apology for any inconvenience experienced.
Thank you for taking our call to discuss your experience, and as discussed on the call, the matter has been escalated for further assistance with addressing it. Additionally, you contact number has been removed from our dialing list and you will no longer receive any phone calls from our team.
We are saddened that your experience with our services has contributed to your decision to cancel the policy.
Kind regards,
Oneplan.
Thank you for taking our call to discuss your experience, and as discussed on the call, the matter has been escalated for further assistance with addressing it. Additionally, you contact number has been removed from our dialing list and you will no longer receive any phone calls from our team.
We are saddened that your experience with our services has contributed to your decision to cancel the policy.
Kind regards,
Oneplan.
Oneplan Insurance's reply06 Feb 2026, 09:47
Official
Dear Zonique,
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint and note your dissatisfaction. Please accept our apology for any inconvenience experienced.
Thank you for taking our call to discuss your experience, and as discussed on the call, the matter has been escalated for further assistance with addressing it. Additionally, you contact number has been removed from our dialing list and you will no longer receive any phone calls from our team.
We are saddened that your experience with our services has contributed to your decision to cancel the policy.
Kind regards,
Oneplan.
Thank you for taking our call to discuss your experience, and as discussed on the call, the matter has been escalated for further assistance with addressing it. Additionally, you contact number has been removed from our dialing list and you will no longer receive any phone calls from our team.
We are saddened that your experience with our services has contributed to your decision to cancel the policy.
Kind regards,
Oneplan.