AC
Ashton C

1 reviews | Active since Sept 2019

06 Sept 2019, 11:37

PATHETIC

beware.... you go to the doctor and pay from your general visits, but if the doctor diagnose you with something not covered you liable to pay.. such a pity.. shouldve told the Doctor to write a bull**** diagnoses

0
Replies (4)
Oneplan Insurance
Oneplan Insurance's reply06 Sept 2019, 12:48
Official
Good day Ashton, 

We do apologize for any inconvenience caused. 

Certain terms and conditions are always applicable and these are included in all policy documents before and during your experience with us.

Kindly email *** with your ID/policy number included so we may look further into the matter and provide the relevant feedback. 

Kind regards
The Oneplan Team 
AC
Ashton C's update06 Sept 2019, 12:51
Reviewer Update
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Oneplan Insurance
Oneplan Insurance's reply06 Sept 2019, 13:36
Official
Kindly note that the above provided numbers are not visible on our end as only the star symbols appear. 

Do email our customer care department in this regard so we may assist further. 

Kind regards
The Oneplan Team 
Oneplan Insurance
Oneplan Insurance's reply09 Sept 2019, 12:23
Official
Thank you for providing us with your policy details Ashton. 

An email has been sent to you in this regard. Please refer to your emails. 

Kind regards
The Oneplan Team