RB
Ria B
1 reviews | Active since Jul 2026
14 Sept 2026, 19:43
Ownership Change
I would like to compliment Gershwin Lewis on his excellent service and professionalism. After my mother unexpectedly passed away, I contacted Gershwin to assist with transferring her and my dad's fur baby’s pet insurance policy into my father’s name.
Gershwin was extremely friendly, helpful and understanding throughout the process. I truly appreciated the compassionate and professional way in which he handled such a difficult and emotional situation. His kindness and excellent service made the process a little easier during a very difficult time.
Thank you, Gershwin, for your outstanding service. You are a great asset to Oneplan.
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Replies (1)
Oneplan Insurance's replyOfficial
15 Sept 2026, 07:18Hi Ria,
Thank you so much for taking the time to share this heartfelt feedback.
Thank you so much for taking the time to share this heartfelt feedback.
We would like to extend our sincere condolences to you and your family on the passing of your mother. We understand how difficult and emotional this time must be, and we are grateful that Gershwin was able to provide the support, compassion, and guidance you needed during the policy transfer process.
At Oneplan, we strive to assist our clients with empathy and professionalism, especially during challenging circumstances, and it is wonderful to hear that Gershwin's friendly, understanding, and caring approach helped make the process a little easier for your family.
Your kind words will be shared with Gershwin and his management team, as recognition for the exceptional service he provided. Thank you for acknowledging his efforts and for placing your trust in Oneplan.
Kind regards,
Oneplan.
Oneplan.
Oneplan Insurance's reply15 Sept 2026, 07:18
Official
Hi Ria,
Thank you so much for taking the time to share this heartfelt feedback.
Thank you so much for taking the time to share this heartfelt feedback.
We would like to extend our sincere condolences to you and your family on the passing of your mother. We understand how difficult and emotional this time must be, and we are grateful that Gershwin was able to provide the support, compassion, and guidance you needed during the policy transfer process.
At Oneplan, we strive to assist our clients with empathy and professionalism, especially during challenging circumstances, and it is wonderful to hear that Gershwin's friendly, understanding, and caring approach helped make the process a little easier for your family.
Your kind words will be shared with Gershwin and his management team, as recognition for the exceptional service he provided. Thank you for acknowledging his efforts and for placing your trust in Oneplan.
Kind regards,
Oneplan.
Oneplan.