YP
Yvonne P
1 reviews | Active since Nov 2021
16 Nov 2021, 17:09
Outstanding service
I have and would highly recommend OnePlan Insurance to anyone. We've been with them since 2017 and only had a positive experience. They are efficient and on the ball. The only negative thing that was mentioned to me from my doctor's side, when I went into hospital, that they've had to continuesly submit the same papers, however, from my side I can honestly not fault them in any way.
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Oneplan Insurance's replyOfficial
16 Nov 2021, 19:12Hi Yvonne,
Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible. We apologize about the experience that the hospital may have had, however claims can only be processed once all the relevant documentation has been received. We're pleased to hear that despite the circumstances you found an insurer who exceeds your expectations and we're so proud of the team for always assisting you in a wonderful manner.
We are glad to have been with you for the past 5 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible. We apologize about the experience that the hospital may have had, however claims can only be processed once all the relevant documentation has been received. We're pleased to hear that despite the circumstances you found an insurer who exceeds your expectations and we're so proud of the team for always assisting you in a wonderful manner.
We are glad to have been with you for the past 5 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply16 Nov 2021, 19:12
Official
Hi Yvonne,
Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible. We apologize about the experience that the hospital may have had, however claims can only be processed once all the relevant documentation has been received. We're pleased to hear that despite the circumstances you found an insurer who exceeds your expectations and we're so proud of the team for always assisting you in a wonderful manner.
We are glad to have been with you for the past 5 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us and we aim to always provide them with the best service possible. We apologize about the experience that the hospital may have had, however claims can only be processed once all the relevant documentation has been received. We're pleased to hear that despite the circumstances you found an insurer who exceeds your expectations and we're so proud of the team for always assisting you in a wonderful manner.
We are glad to have been with you for the past 5 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan