MR
Mandy R

1 reviews | Active since Mar 2021

31 Mar 2021, 16:34

Outstanding Customer Service

Best discussion I have had in a long time in the service industry in our country. Thank you Tamarind Herbert for providing me with outstanding customer service which was sorted out within 30 minutes. I was promised a call back with an answer and true to her word, she called back as well as emailed me after clearing up some confusion in the claims department.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply01 Apr 2021, 11:38
Official
Hi Mandy,

We love that Tamarine made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Tamarine on her excellent customer service. Our fur-family is important to us and we hope to provide them with the best service possible! 
We are glad to have you and your fur-babies Coco and Gracie a part of the Onplan family. We look forward to keeping you impressed for years to come
 
Thank you for choosing Oneplan for your insurance needs. 
 
Kind Regards,
Oneplan