1 reviews | Active since Feb 2014
Outstanding amount sms
I am receiving numerous sms from One Plan Health Insurance stating that I owe them some money, amount of R611.55, My account was debited off this amount and One Plan Health asked me to provide the proof of the payment which I did. An email was sent by Zarina Hartley confirming that the payment was received and they will advise the IT department to stop sending me sms, however this has not stopped.<br> Today I received an sms from One Health Insurance stating that I have been handed-over and I must pay R350 by tomorrow.<br> <br> This is so annoying that One Plan Health is trying so hard to recover money from me whilst I don't owe them <br> ( this is ***** by One Plan Health Insurance). I regret the day I signed up for their service, I will be opening the case at police station for harassment and ***** commited by One Plan Health Insurance.<br> This is the last time I am asking you remove my name from your list. I HAVE NOTHING TO DO WITH YOUR COMPANY, PLEASE STOP. THIS POLICY WAS STOPPED A YEAR AGO
Thank you for bringing the above to our attention.
As per email correspondence please note that we have received your payment of R611.55 however there has been a system error with allocating these funds.
We have sent you a copy of your statement showing that you are in a zero balance and that you do not owe us any funds.
We do apologise about any inconvenience that may have been caused to you.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Customer Care Department
Thank you for bringing the above to our attention.
As per email correspondence please note that we have received your payment of R611.55 however there has been a system error with allocating these funds.
We have sent you a copy of your statement showing that you are in a zero balance and that you do not owe us any funds.
We do apologise about any inconvenience that may have been caused to you.
Trust that you will find the above in order.
Kind Regards,
Shanice Maistry
Customer Care Department
