SP
Sandra P

1 reviews | Active since Dec 2022

23 Feb 2024, 19:36

Our one dog died a few weeks ago

Our one dog died a few weeks ago. Today we received a gift from Oneplan Pet Insurance Team. The gift was a candle and a handwritten card. They are really a company that cares about their clients. It made my mother feel so special and loved. I don't know of any other pet insurance doing something like this for their clients.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply25 Feb 2024, 18:23
Official
Hi Sandra,

We love that our team made such a lasting impression on you. Thank you for sharing your service experience with us and complimenting the team on their excellent customer service. Our fur-family is important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different.

May the memories you share with your fur-baby forever be close to your heart and our love and well wishes are with your mom.
 
Thank you for choosing Oneplan as your preferred insurance. 
 
Kind Regards,
Oneplan